Hearing from 125 people
A listening exercise for Northbound Treatment, run on Roux, our interview tool.
- Client
- Northbound Treatment
- Sector
- Behavioral health
- Work
- Research
- Year
- 2026
- 01Northbound Treatment wanted to hear from its own people before deciding what to change.
- 02We ran it on Roux: short conversations by text or voice, with follow-up questions that adapt to each answer.
- 03125 people took part, and the readback put the shared themes, the differences and the open questions in one place.
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